Bed Buddy Neck and Shoulder Heat Wrap – Microwave Heating Pad for Neck and Shoulders – Moist Heat and Cold Therapy for Shoulder Pain, Neck Pain and Muscle Cramp Relief – Lavender and Chamomile Aromatherapy Bed Buddy Hot & Cold products are a convenient flexible solution for temporary relief of minor pain to help you maintain an active lifestyle. Simply microwave for moist heat therapy or cool in the freezer for cold therapy. This item is just like a rice bag heating pad microwave except its infused with lavender and chamomile. Moist Heat: Heat pad microwavable that penetrates deeply and quickly to temporarily increase blood flow, reduce minor pain and relax muscles. The benefits of moist heat wrap include: Deeper penetration into tissues than ordinary dry heating pads or gel packs. Neck wrap temporarily relieves minor muscular aches and pains. Neck heat wrap temporarily relieves minor pain caused by muscle spasms from strain or tension. To use hot, apply for a maximum of 15-20 minutes. Repeat every 2 hours or as directed by a healthcare provider. Cold Therapy: Bed Buddy microwave heating pad can also be used cold after being placed in the freezer for 8 hours. Cold therapy is generally used to temporarily reduce minor acute pain and swelling during the first few days following an injury to muscle and/or soft tissue or inflammation due to athletic strains. Bed Buddy is flexible when frozen, conforming to your body and providing relief. To use cold, apply for a maximum of 15-20 minutes. Repeat every 1 hour or as directed by a healthcare provider.